Shipping policy

Thank you for choosing Hanalure.

We proudly offer worldwide shipping to customers across the globe.

Free Worldwide Shipping

All orders placed through Hanalure.space qualify for free standard shipping.

No minimum purchase requirement applies.

Processing Time

Orders are typically processed within 1–3 business days.

Processing times may be extended during holidays, promotional events, or periods of unusually high order volume.

Delivery Time

Estimated delivery time:

Canada: 7–10 business days
United States: 7–10 business days
Europe: 7–12 business days
Australia & New Zealand: 7–12 business days
Other International Destinations: 7–15 business days

Delivery estimates are not guaranteed and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, a tracking number will be provided via email whenever available.

Please allow up to 72 hours for tracking information to update.

Customs & Import Duties

International customers may be responsible for customs fees, import duties, taxes, or governmental charges imposed by their country.

These charges are not included in product prices or shipping costs.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Hanalure is not responsible for delays, losses, or additional costs resulting from incorrect addresses supplied during checkout.

Lost Packages

If your package appears lost during transit, please contact us. We will work with the shipping carrier to investigate and resolve the issue whenever possible.